Terms of Service

This agreement is between you as the subscriber, your business or organization, if applicable, and Thrive Legal, PLLC, a Michigan professional limited liability company doing business as Origami Legal. By signing up for or using a Zen Subscription, you agree to the following terms. If you do not agree with these terms, do not sign up for, use, or maintain a Zen Subscription account.

Non-Refundable Retainer

You agree and understand that the monthly subscription fee paid for the Zen Subscription or any other subscription service Origami Legal provides is a non-refundable retainer that meets the requirements of Michigan law and Michigan’s Rules of Professional Conduct. You agree that this is a clear, unambiguous agreement for a nonrefundable retainer. You understand that if you do not agree to these payment terms you should not sign up for the subscription, and that you may inquire prior to signing up if you have any questions.


As part of the subscription, you will receive the following benefits:

  • The ability to schedule calls to speak with an attorney at no extra fee
  • The ability to submit document for attorney review and receive a document report after the review is complete
  • Discounts on qualifying services
  • Access to the Origami Legal Newsletter (also available without a subscription)

Document Review Requests

Document review requests will be processed in the order they are received. Typical though not guaranteed time to review and draft a report on the document review request is two business days per 10 pages of documents submitted, accounting for weekends and holidays. DOCUMENT REVIEW DOES NOT INCLUDE REDRAFTING OR EDITING THE DOCUMENT. You will receive a report on the document and ways it can be improved, if any. If appropriate, a flat fee or estimated hourly quote may be included to help you determine whether the cost justifies redrafting. While there is no set limit on the number of documents or pages that may be submitted through this feature, Origami Legal may decline to review documents if a user is submitting them in excess volume or if Origami Legal believes the user is submitting documents for review in a volume or manner that is not commercially reasonable. Users may only submit documents for review that are for their own use.

Scheduled Calls

Calls may be scheduled no less than 24 hours in advance. Call slots are available during Origami Legal’s normal business hours and are subject to general availability. Calls included under the Origami Legal should be scheduled through the “Schedule a Call” tab on your account page. Calls are limited to matters that can be disposed of in approximately 15 minutes, and complex or novel matters may require additional work that is not included in the subscription fee. Whether a matter requires additional work outside the scope of the subscription is a decision solely at Orgami Legal’s discretion.

Subscribing Entity

Generally subscriptions are meant for use by one business, organization, or creative professional (including the creative professional’s business entity, if one is being used). Document review and scheduled calls must relate to the principal business, organization, or creative professional for whom the subscription is purchased. Call and document review services can be purchased for additional businesses for a reduced monthly fee per business.

State Law

Origami Legal is generally only permitted to assist in matters of federal law and Michigan law. If you and your business, organization, or creative practice are both outside of Michigan, we are happy to assist you in trademark matters or other federal issues, but this subscription might not be the best way that we can serve you.

Conflicts of Interest

Rules of professional conduct for attorneys prevent representation in some cases where a conflict of interest exists. Origami Legal may decline your subscription and representation if it determines there is a conflict of interest. Though your fee, if already paid, is considered earned prior to the discovery of the conflict of interest (including as a fee for the administrative cost of performing the conflict check),  if Origami Legal discovers a conflict of interest that prevents you from subscribing to an Origami Legal subscription, any fee paid for the subscription in the month the conflict was discovered shall be refunded.

Litigation & Other Matters; Practice Areas

The representation provided under your subscription does not include litigation. Any legal representation or services of any kind other than those listed above are separate from the subscription and are handled at Origami Legal’s hourly rate or, if agreed upon, a separate flat fee.

Like most attorneys and law firms, Origami Legal does not practice in every area of law, and services offered under a subscription are limited to Origami Legal’s practice areas. For instance, if a subscriber calls regarding a matter of criminal law, Origami Legal will not be able to offer advice on that subject and may provide a referral to another attorney.

Right to Withdraw

Origami Legal reserves the right to terminate your subscription if required by the rules of professional conduct, if you provide false information, or if Origami Legal believes it cannot work with you for any reason, including harassment of staff or excessive use of services. Refunds on the subscription fees of subscriptions terminated by Origami Legal are at Origami Legal’s discretion.

Monthly Payment

You understand that the Zen Subscription is a monthly payment and authorize Origami Legal to charge your card on a monthly basis. Cancellation’s will take effect at the next billing cycle.

Fee Increases

Origami Legal may occasionally increase the fee for the Zen Subscription or other subscription services. You will be notified about any such fee increases by e-mail prior to the increase. Fee increases will take place automatically, and you agree to be responsible and charged for paying any increased fees unless you cancel your subscription prior to the date you are billed for the increased fee.


Origami Legal may amend these terms at any time with or without notice. By continuing to use the Zen Subscription or other subscription services, you agree to the terms as they may be updated.


Last updated: 9/16/2020